It is OK being on call on your servers and your software. I think it is also why less and less people having stuff on premise and going for SaaS/Cloud solution

It is OK being on call on your servers and your software. I think it is also why less and less people having stuff on premise and going for SaaS/Cloud solutions. If someone wants to have my software on their servers and me not having any access better they have dedicated person for running it and I don't care even if they pay $1000 per hour - I am still not dealing with server I don't know talking on the phone with admin that has no clue how my software should be configured.