I’m paged if the two people on call both fail to ack, which is extraordinarily rare. But what it’s there for is if the team is experiencing something that is n

I’m paged if the two people on call both fail to ack, which is extraordinarily rare. But what it’s there for is if the team is experiencing something that is new/novel (where I can provide some targeted guidance) or the situation is spiraling and will get worse before it gets better (where I can provide air cover).