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We provide immediately an invitation for our users to interact with us, such as having a 'click to call' button on our login site at all times and having start
by marquis 15y ago
We provide immediately an invitation for our users to interact with us, such as having a 'click to call' button on our login site at all times and having start page that asks them to contact us. Before we made it obvious that we actually have a great support team, there was certainly less interaction and our users have responded well to these changes. Can you put a splash screen on your app that makes it clear that you're available to help?