1. Do not pay 2. Send a registered letter to that facility confirming you never received that service on the date and ask them in writing to correct this error

1. Do not pay 2. Send a registered letter to that facility confirming you never received that service on the date and ask them in writing to correct this error It may go away. If not, no worries. It may go to collection but don't panic. When you get a collection letter, send them a letter as well confirming that this is not your debt and ask for validation of the debt in writing. Do not give any info to collection agencies except written letter of it comes to that