Actually the technical aspect is the implementation details. If this is a social "problem", then the problem is Glassdoor's existence in the first place. Since

Actually the technical aspect is the implementation details. If this is a social "problem", then the problem is Glassdoor's existence in the first place. Since it exists (whether such a service itself existing is a problem or not is out of the scope here) technical implementation is just a way of making the service work as intended (e.g. Providing anonymity to the users).