Since you're in Canada too, my experience might be relevant. My first McMaster order last year was cancelled with the following response: "Due to the cost and

Since you're in Canada too, my experience might be relevant. My first McMaster order last year was cancelled with the following response: "Due to the cost and complexity of shipping our products to Canada, we are only able to accept orders from businesses and schools. We’ve canceled your order. If this material is not for personal use, please resubmit your order online using the business or school name." After that, I added my company's legal name to both shipping and billing address, put "Please note: this order is for business" in order comments the first couple times, and had no problems since. I wish we had something similar in Canada that has a good selection and isn't a pain to deal with, but as it stands, McMaster is too good to give up on. ETA: Having read your other comment, it appears they might have restricted their policy since then, but grandfathered existing clients. That would be really sad for Canadians.