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Except with a mailing list, every conversation is grouped under a subject and all the replies are somewhere in the thread. On Slack, there's no such thing as a
by mason55 4y ago
Except with a mailing list, every conversation is grouped under a subject and all the replies are somewhere in the thread.
On Slack, there's no such thing as a discussion-level subject, and people frequently end up replying outside the thread, or at a minimum there's other context outside the thread that people don't bother linking to because they think of chat as ephemeral, not that they are constantly building up an internal wiki.
- chrismartin 4y agoWhen people bother to make them, channels provide discussion grouping at the subject level. Threads are an even finer-grained grouping that, granted, some people don't use. In my experience, all the problems you mention are also present (in some form) on mailing lists.
- hombre_fatal 4y agoThen again, for all of the Slack communities I'm part of, the chat history is valuable because that's where the people prefer to hang out, thus that's where the valuable discussions emerge without anyone even planning it that way. There are often more durable options like a forum within the community, but that doesn't stop the Slack companion community from having high value discussions. You often don't know you're having a conversation worth having until it's done. Kind of like when you see really good discussion in Stack Overflow comments that you wish were upgraded into a community wiki question, but that's not how it emerged.