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> Hell, what's wrong with a phone call? You have to remember to take notes. I hate going to find something in Slack history and seeing a phone call right arou
by corrral 4y ago
> Hell, what's wrong with a phone call?
You have to remember to take notes.
I hate going to find something in Slack history and seeing a phone call right around where I think important information may have been conveyed. At best, I have to go look other places to find it. At worst, there's nothing. And since I may not have been on the call, it may not even be possible for me to have notes, short of bugging the people who participated and hoping they took notes.
This even goes for personal stuff. I much prefer when my wife sends me important info via chat (not Slack, in this case) rather than calling, unless it's super time-sensitive, for basically the same reason.
Email evades the objection to calls, sure, but I've yet to see an email client that doesn't suck for low-friction multiparty chat. Yes, including gmail. I'm pretty sure this could be solved by a client, but I've not seen it, and I think part of the problem is having to accommodate other clients' default quoting behavior and threading and such, so it may be something that could technically be solved by a good client, but couldn't in fact be solved by a client.