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Has anyone had success with Google chat? Looks like a competitor and many companies already pay for Google Workspace. https://workspace.google.com/products/chat

Has anyone had success with Google chat? Looks like a competitor and many companies already pay for Google Workspace. https://workspace.google.com/products/chat/ https://workspace.google.com/products/chat/

malkuth23 4y ago
If I were starting over, I would probably push for Google Chat. It was such a chore getting my workmates to switch to Slack from email, that I don't want to disturb the delicate balance. That said, Google Chat has less integrations and I don't trust Google to keep products around. Besides the price, Google Meet is miles better than Slack video chat. I know most people just pay for Zoom, but for those of us that are stuck in Slack calls, Meet is a huge improvement. I wonder if there is a tool to migrate all public messages from Slack to Google Chat?
volongoto 4y ago
I believe, their history of messaging apps, makes it very difficult to rely on Google in this area. Organizations that are already in Google's ecosystem will probably use it, but I doubt it will have any significance otherwise. As long as you don't have a need to use it towards other organizations it should work (but don't ever expect Google to implement a feature that is requested by their customers). [1] https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-of-instability-the-history-of-google-messaging-apps/ https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-... [2] https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-it-twice-googles-business-pivot-is-dead/ https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-...
jjcm 4y ago
We use it for our family chat, and so far it's been a total pain. Google changes things so regularly, but with little awareness of the impact those changes make. At one point they deprecated hangouts for chat, but required hangouts still for viewing video on mobile, while also enabling partially supported chat on gmail. What ended up happening was there was a period where I had to have all 3 apps on my phone to use it, and I'd get a notification from all 3 for every message: https://twitter.com/pwnies/status/1404895098194644994 https://twitter.com/pwnies/status/1404895098194644994 The one thing I will say that's great about it is their search functionality is top tier.
DangitBobby 4y ago
I work at a data/dev consulting firm. We use Google Chat internally because its security guarantees are HIPAA compliant. We want that due to how often we are exposed to and need to share PII (for clients in healthcare). However, many of our other clients use Slack internally and I use it to communicate with them... And I much prefer Slack. There's nothing really wrong with Google Chat, it just doesn't have the same polish or some of the really nice features that you might take for granted, like sane threading, custom emojis, or the ability to collapse a GIF so you can't see the animation out of the corner of your eye.

malkuth23 4y ago

If I were starting over, I would probably push for Google Chat. It was such a chore getting my workmates to switch to Slack from email, that I don't want to disturb the delicate balance. That said, Google Chat has less integrations and I don't trust Google to keep products around. Besides the price, Google Meet is miles better than Slack video chat. I know most people just pay for Zoom, but for those of us that are stuck in Slack calls, Meet is a huge improvement. I wonder if there is a tool to migrate all public messages from Slack to Google Chat?

volongoto 4y ago

I believe, their history of messaging apps, makes it very difficult to rely on Google in this area. Organizations that are already in Google's ecosystem will probably use it, but I doubt it will have any significance otherwise. As long as you don't have a need to use it towards other organizations it should work (but don't ever expect Google to implement a feature that is requested by their customers). [1] https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-of-instability-the-history-of-google-messaging-apps/ https://arstechnica.com/gadgets/2021/08/a-decade-and-a-half-... [2] https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-it-twice-googles-business-pivot-is-dead/ https://arstechnica.com/gadgets/2022/02/so-nice-they-killed-...

jjcm 4y ago

We use it for our family chat, and so far it's been a total pain. Google changes things so regularly, but with little awareness of the impact those changes make. At one point they deprecated hangouts for chat, but required hangouts still for viewing video on mobile, while also enabling partially supported chat on gmail. What ended up happening was there was a period where I had to have all 3 apps on my phone to use it, and I'd get a notification from all 3 for every message: https://twitter.com/pwnies/status/1404895098194644994 https://twitter.com/pwnies/status/1404895098194644994 The one thing I will say that's great about it is their search functionality is top tier.

DangitBobby 4y ago

I work at a data/dev consulting firm. We use Google Chat internally because its security guarantees are HIPAA compliant. We want that due to how often we are exposed to and need to share PII (for clients in healthcare). However, many of our other clients use Slack internally and I use it to communicate with them... And I much prefer Slack. There's nothing really wrong with Google Chat, it just doesn't have the same polish or some of the really nice features that you might take for granted, like sane threading, custom emojis, or the ability to collapse a GIF so you can't see the animation out of the corner of your eye.