6 ms·
> It is just that the handlers do not care at all if the cargo is fragile or not Why should the underpaid and overworked handler care? In the US, handlers at h
by sangnoir 4y ago
> It is just that the handlers do not care at all if the cargo is fragile or not
Why should the underpaid and overworked handler care? In the US, handlers at hubs earn minimum wage and are expected to process a certain number of packages per shift - so they may not provide the care you'd expect. Drivers earn more than minimum wage, but still are pressured to deliver quickly - so packages get tossed a lot. The handlers incentives are not aligned with the shippers - and this for the unionized courier (UPS) - I imagine FedEx and DHL may be more demanding on throughput.