Default-open nature of channels combined with infinite retention and good search means that I can find the information from a conversation 3 years ago that's re

Default-open nature of channels combined with infinite retention and good search means that I can find the information from a conversation 3 years ago that's relevant to my current issue. The Ergo, for chat, is better than all the competitors. Main thing though is the default-open. If you don't get that, well that's ok, many people don't.