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What's the incentive structure for careful handling of packages? E.g., I think delivery drivers have quotas for speed and completeness. But those are also easi
by CoastalCoder 4y ago
What's the incentive structure for careful handling of packages?
E.g., I think delivery drivers have quotas for speed and completeness. But those are also easily measured by existing systems.
But with shipping damage, is there currently a good way to assign blame? Seems like you'd need a way to attest that everything was okay prior to each handoff.
I know shock sensors, etc. exist. But I'm guessing they're reserved for expensive items?
- bombcar 4y agoThey do exist and are usually used for expensive items or pallets - https://www.uline.com/Grp_332/Damage-Indicators https://www.uline.com/Grp_332/Damage-Indicators For truckload pallets, you either contract with the shipper end-to-end or you require them to allocate blame. The term FOB comes in here - you want stuff "FOB destination" which means it's the sellers problem until you receive it (FOB origin means it is your problem once it leaves the seller's warehouse). This is why truckload shipments always tell you to examine the pallet before the driver leaves. For things shipped UPS, etc, they're often smaller and the shipper just eats damage, not worth filing claims. Note that the stickers from Uline are to show you that the pallet has been jostled/hit even if it physically "looks good".