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In Canada (well, Vancouver), big box deliveries are handled by scheduling a day and being given a four hour window on that day when the delivery might be made.
by fatbird 4y ago
In Canada (well, Vancouver), big box deliveries are handled by scheduling a day and being given a four hour window on that day when the delivery might be made. The actual time is frequently within that window, but often enough not that the selected day (typically a weekend day) is kind of a lowkey on-duty day for you because you have to make sure you’re available to let them in when they could buzz anytime. The system works, but like most systems, it presses against the customer’s annoyance threshold for slack in the system.