Are you in the US? https://www.helpwithmybank.gov/index.html https://www.helpwithmybank.gov/index.html That's a website from the Office of the Comptroller of

Are you in the US? https://www.helpwithmybank.gov/index.html https://www.helpwithmybank.gov/index.html That's a website from the Office of the Comptroller of the Currency, the org that regulates US banks. Dig through the topics to find one most applicable, make sure you did everything they recommend, and then hit the contact button. Or just go to the contact page to contact the OCC directly, most of their recommended steps are “call the bank and ask what’s up”. Also good is the CFPB, and while I’m not sure if a business situation will be something they can address, it wouldn't hurt to contact them as well https://www.consumerfinance.gov/ https://www.consumerfinance.gov/