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Off topic - DBS is hilarious in Singapore, the "World's best digital bank" 4 years in a row (forget the years) - who did they pay-off for that title. You can't

by dav43 4y ago

Off topic - DBS is hilarious in Singapore, the "World's best digital bank" 4 years in a row (forget the years) - who did they pay-off for that title. You can't even export bank transactions older than 6-months from your account in CSV. You have to download - individually mind you - pdf statements and then good luck. This is the worlds best digital bank?

cricalix 4y ago
On the note of PDF statements, I found that Okular on Linux was able to copy the table format that KBC Ireland use in their PDFs. That at least let me paste into a spreadsheet, massage the columns slightly, and then save as CSV for import into KMyMoney.
wdb 4y ago
Their deposits API ain't too bad. You can create bank accounts, get your transactions etc.
hestefisk 4y ago
The six months limit is so hilarious for a so-called “digital” bank. They still use old mainframe at the back so they are obviously constrained a lot my batch processing still. It takes 2-3 days for most card payments to be cleared, which is weird given PayNow and other real time payments work in real time.
simonvc 4y ago
Yeah banks here are so far behind what real neo-banks like Monzo are doing. I left Monzo in the UK and came to Singapore to join Bigpay. We're building a proper digital challenger. 1.1m customers in Malaysia and about 1/10th that in Singapore.
- wdb 4y ago
  My main pet peeve with Monzo is that it is App only which can be quite inconvenient. I wish they also offered a webpage. I hope you will consider that with Bigpay too. DBS ain't too bad imho
- fumblebee 4y ago
  Most countries have incredibly sub-par banking systems that work against the consumer. The UK is really on another level, though many countries are catching up. I can't speak for Monzo but Revolut have presence in Singapore, and the product is incredibly feature rich.
deleted 4y ago
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ValentineC 4y ago
> DBS is hilarious in Singapore, the "World's best digital bank" 4 years in a row (forget the years) - who did they pay-off for that title. Euromoney [1], which, on first impression, seems to be one of those content farms that make most of its actual revenue off selling tickets to award ceremonies. [1] https://www.euromoney.com/ https://www.euromoney.com/
philliphaydon 4y ago
Having accounts in NZ, Aus, Singapore, and Taiwan. Web banking in Singapore is bar none the best experience. It’s not even close.

by dav43 4y ago

cricalix 4y ago

On the note of PDF statements, I found that Okular on Linux was able to copy the table format that KBC Ireland use in their PDFs. That at least let me paste into a spreadsheet, massage the columns slightly, and then save as CSV for import into KMyMoney.

wdb 4y ago

Their deposits API ain't too bad. You can create bank accounts, get your transactions etc.

hestefisk 4y ago

The six months limit is so hilarious for a so-called “digital” bank. They still use old mainframe at the back so they are obviously constrained a lot my batch processing still. It takes 2-3 days for most card payments to be cleared, which is weird given PayNow and other real time payments work in real time.

simonvc 4y ago

Yeah banks here are so far behind what real neo-banks like Monzo are doing. I left Monzo in the UK and came to Singapore to join Bigpay. We're building a proper digital challenger. 1.1m customers in Malaysia and about 1/10th that in Singapore.

wdb 4y ago
My main pet peeve with Monzo is that it is App only which can be quite inconvenient. I wish they also offered a webpage. I hope you will consider that with Bigpay too. DBS ain't too bad imho
fumblebee 4y ago
Most countries have incredibly sub-par banking systems that work against the consumer. The UK is really on another level, though many countries are catching up. I can't speak for Monzo but Revolut have presence in Singapore, and the product is incredibly feature rich.

deleted 4y ago

[deleted]

ValentineC 4y ago

> DBS is hilarious in Singapore, the "World's best digital bank" 4 years in a row (forget the years) - who did they pay-off for that title. Euromoney [1], which, on first impression, seems to be one of those content farms that make most of its actual revenue off selling tickets to award ceremonies. [1] https://www.euromoney.com/ https://www.euromoney.com/

philliphaydon 4y ago

Having accounts in NZ, Aus, Singapore, and Taiwan. Web banking in Singapore is bar none the best experience. It’s not even close.