I’m glad to hear that. There is a place for these hotlines and I have a lot of respect for the folks who volunteer at them - I hope it didn’t come off different

I’m glad to hear that. There is a place for these hotlines and I have a lot of respect for the folks who volunteer at them - I hope it didn’t come off differently. My comments weren’t meant to be blanket “everything is like this” but rather pointing out trends & common experiences.