What I used to do was to give the dev docs to non-developers (people who never wrote code before) and ask them to follow them. I'd just set up the console and l

What I used to do was to give the dev docs to non-developers (people who never wrote code before) and ask them to follow them. I'd just set up the console and let them take it from there. Shut up. Look at where they struggled and note the questions they asked (gems). Refine. Ask them again and other people as well to have fresh eyes. Once the non-developers could go through it easily, I knew the developers would succeed. I'd of course run it by developers as well. A few iterations were enough.