4 ms·
I was able to reach a Microsoft support agent on the phone (1-800-MICROSOFT, I believe) when I had issues installing OneNote on a clean installation of windows
by cbsks 4y ago
I was able to reach a Microsoft support agent on the phone (1-800-MICROSOFT, I believe) when I had issues installing OneNote on a clean installation of windows 10. It was surprisingly quick to get someone on the phone. The initial agent had to escalate it to a more technical support team. They scheduled a call the next day, and someone called me and was able to remote into my desktop and quickly figure out the issue (my graphics card driver needed to be updated).
- SturgeonsLaw 4y agoIn my experience, Microsoft's tech support was the least worst of the three as well. We have involved their tech support in an issue with Hyper-V clustered storage not coming online properly, and they were very knowledgeable.