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Who sends sensitive information by email? Are you joking? I can ruin your life and take away all things you hold dear if I take over your email. It is a nightma
by _8j50 4y ago
Who sends sensitive information by email? Are you joking? I can ruin your life and take away all things you hold dear if I take over your email. It is a nightmare. Just about every account or service , commercial, school or government use email as a way of recovering access to your account.
It is so bad one of these days I need to ask HN properly why all these tech companies screw this up royally badly. There doesn't go by a day where some app or tech company sends by email some aspect of what I have been up to by email.
Perhaps you mean strictly from the perspective of what proton can protect which makes more sense but in general you can't be more wrong on this. Brand new apps from fresh startups rely on email all the time.
As for proton's value, it is pretty simple, you are not the product you are the customer. I have helped technically illiterate people start using it and they love it. Few weeks ago one asked me how to recover their yahoo account, i told them if they exhausted all the automated recovery options they are out of luck and gmail is the same as well. With proton, I emailed their support from a separate account and was able to talk to a human within days and get it resolved (you will never talk to a human with gmail because you are never worth the support cost). They abandoned their yahoo as I did mine for the same exact reason many years ago.
Forget the encryption, that's just polishing turd. Given the criticality of personal email, I need a company that has clear business interest to look after not just my privacy and email security but me as a customer. The stories of entire businesses ruined because google took away their account access all of a sudden is too many the ones that get posted on HN and twitter are the minority that know the right people and can make enough social media noise. There are life long contacts that will never be able to reach me again unless I hire a PI to find them because of my lost yahoo lol. They suddenly think your IP and user agent are weird and you need another device you used in the past to allow the login despite a legit password? Whoops, security security you lost your account now lol.
- whyagain1885 4y ago> Who sends sensitive information by email? Too many people. Example apply for job. Even in Europe, so many employers ask for PDF of all your certificates by email. BTW, not everyone works in SV or FAANG that uses top encrypted databases from some top recruitment agency. Sure there are 10 jobs in government sector that will ask you to print 100 page of application - hand fill and send it. Everyone else not. BTW, at my local copier place in Berlin, people come with file in cellphone. They just email or WhatsApp the PDF - can be CV, passport or anything - to the common copier fellow's email/WhatsApp - then print. Even at most covid testing centres at airports - you need to give your passport number + address etc. You think they use encrypted laptops or GPG emails. The test result is returned by PDF email. Sadly, proton mail is like iPhone. Sure it is secure, but once you install facebook or tiktok - nothing can be done. While some whistle blower can use protonmail to send email to some journalist - for the normal citizen it is just useless.
- GekkePrutser 4y agoI don't really agree. The account recovery yes, but this requires active access to my account (and is time sensitive). Also, on anything important I use 2FA with backup codes. I've not needed to send my CV by email for years even. Every time I've applied I needed to submit my CV on their portal (and usually enter my work experience manually there too :/ ). I understand Proton is more 'on my side' than gmail, but I don't use gmail. Right now I have a paid business O365 account. My remark was more about the added value of ProtonMail over another paid account, not over a free one.