5 ms·

“Shit Academics Say” Twitter account hacked, Twitter Support refusing help

kareemsabri 4y ago
I have been unable to gain access to my Twitter account for months. It says I need to upload my photo identification to prove I own it, but the upload form fails with a 500 error message and no information. Emails to twitter support (in response to the thread requesting I upload it) with the photo attached go unanswered. It's pretty insane.
- ta988 4y ago
  If you post a picture you are not a bot so they are not interested in you, you don't create enough content and links.
itqwertz 4y ago
Is this some public bug ticket system? Or is it some “Mommy said no, so ask Daddy” kind of thing. People are too self-important these days… The logical conclusion of this is to eventually have some biometric data that ties you to something a little more secure than an email. I’m not sure tweeting about academic absurdities would warrant me allowing a corporation access to my fingerprint, but different strokes.
- tehbeard 4y ago
  It's a "making a public stink is the only way to flag a meatsack from the company in question to fix the issue" type of system. Sometimes it works, if you're well known enough.
- MereInterest 4y ago
  When companies don't respond through their deliberately underfunded channels, people reach out through other channels. There's nothing wrong reaching out, nor "too self-important" with doing so. Every time it happens, you should blame the company and not the person looking for help.
- josephcsible 4y ago
  This is victim blaming. It's obvious who's the hacker and who's the rightful owner, but there's a Kafkaesque process blocking resolution of the issue, and apparently no access to any humans with authority to override the automated systems.
yieldcrv 4y ago
Adidas Punks! xD roflcopter Anybody check out the contract yet to see what it steals? since its a free mint
- openthc 4y ago
  Well that Adidas_web3 account is already gone. Maybe that is progress?
O__________O 4y ago
Stopped using Twitter when they demanded a phone number. Turns out I was right about why they wanted it: https://www.ftc.gov/news-events/news/press-releases/2022/05/ftc-charges-twitter-deceptively-using-account-security-data-sell-targeted-ads https://www.ftc.gov/news-events/news/press-releases/2022/05/...
- ta988 4y ago
  Same here. And the worst is that they made much much more than what they will ever be fined. We can see the same with Uber and other brigand "tech" companies.
  - retcon 4y ago
    And the fines fund the pseudo regulatory bodies in reward for not regulating.
- njarboe 4y ago
  That really annoyed me to so I refused, complained, and they allowed me to login again with just my Twitter Id and password. A bit of a pain, but I was pleasantly surprised.
- BaseballPhysics 4y ago
  And yet here I am using Twitter without supplying a phone number...
wbobeirne 4y ago
Looks like it's been restored: https://twitter.com/academicssay https://twitter.com/academicssay
- ki85squared 4y ago
  The account was hacked, not suspended. The spammy NFT Tweets are what the owner is looking to take down. https://twitter.com/Adidas_Web3/status/1548084214486118402 https://twitter.com/Adidas_Web3/status/1548084214486118402
  - wbobeirne 4y ago
    I was confused because the username has been flipped back to @AcademicsSay, @Adidas_Web3 no longer takes you to the account. You're right that the tweets are still up though.
gene91 4y ago
There’s a trade off between preventing social engineering and giving people access to their lost account. And then add the issue that people don’t want to link online account to their real identity, so verification is hard. I don’t really know how Twitter could have done better.

I have been unable to gain access to my Twitter account for months. It says I need to upload my photo identification to prove I own it, but the upload form fails with a 500 error message and no information. Emails to twitter support (in response to the thread requesting I upload it) with the photo attached go unanswered. It's pretty insane.

ta988 4y ago
If you post a picture you are not a bot so they are not interested in you, you don't create enough content and links.

itqwertz 4y ago

Is this some public bug ticket system? Or is it some “Mommy said no, so ask Daddy” kind of thing. People are too self-important these days… The logical conclusion of this is to eventually have some biometric data that ties you to something a little more secure than an email. I’m not sure tweeting about academic absurdities would warrant me allowing a corporation access to my fingerprint, but different strokes.

tehbeard 4y ago
It's a "making a public stink is the only way to flag a meatsack from the company in question to fix the issue" type of system. Sometimes it works, if you're well known enough.
MereInterest 4y ago
When companies don't respond through their deliberately underfunded channels, people reach out through other channels. There's nothing wrong reaching out, nor "too self-important" with doing so. Every time it happens, you should blame the company and not the person looking for help.
josephcsible 4y ago
This is victim blaming. It's obvious who's the hacker and who's the rightful owner, but there's a Kafkaesque process blocking resolution of the issue, and apparently no access to any humans with authority to override the automated systems.

yieldcrv 4y ago

Adidas Punks! xD roflcopter Anybody check out the contract yet to see what it steals? since its a free mint

openthc 4y ago
Well that Adidas_web3 account is already gone. Maybe that is progress?

O__________O 4y ago

Stopped using Twitter when they demanded a phone number. Turns out I was right about why they wanted it: https://www.ftc.gov/news-events/news/press-releases/2022/05/ftc-charges-twitter-deceptively-using-account-security-data-sell-targeted-ads https://www.ftc.gov/news-events/news/press-releases/2022/05/...

ta988 4y ago
Same here. And the worst is that they made much much more than what they will ever be fined. We can see the same with Uber and other brigand "tech" companies.
- retcon 4y ago
  And the fines fund the pseudo regulatory bodies in reward for not regulating.
njarboe 4y ago
That really annoyed me to so I refused, complained, and they allowed me to login again with just my Twitter Id and password. A bit of a pain, but I was pleasantly surprised.
BaseballPhysics 4y ago
And yet here I am using Twitter without supplying a phone number...

wbobeirne 4y ago

Looks like it's been restored: https://twitter.com/academicssay https://twitter.com/academicssay

ki85squared 4y ago
The account was hacked, not suspended. The spammy NFT Tweets are what the owner is looking to take down. https://twitter.com/Adidas_Web3/status/1548084214486118402 https://twitter.com/Adidas_Web3/status/1548084214486118402
- wbobeirne 4y ago
  I was confused because the username has been flipped back to @AcademicsSay, @Adidas_Web3 no longer takes you to the account. You're right that the tweets are still up though.

gene91 4y ago

There’s a trade off between preventing social engineering and giving people access to their lost account. And then add the issue that people don’t want to link online account to their real identity, so verification is hard. I don’t really know how Twitter could have done better.