If he gave the excerpt the same ISBN, then it's really his own fault: An ISBN is assigned to each edition and variation (except reprintings) of a book. http:/

If he gave the excerpt the same ISBN, then it's really his own fault: An ISBN is assigned to each edition and variation (except reprintings) of a book. http://en.wikipedia.org/wiki/International_Standard_Book_Number http://en.wikipedia.org/wiki/International_Standard_Book_Num... Sure, Amazons customer service could be better and should probably at least have sent an email stating that they're lowering the price etc.