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Nice writeup, but I don't understand why would any company would want their chats or other stuff to be moved outside of their envinronment to third party who ha

Nice writeup, but I don't understand why would any company would want their chats or other stuff to be moved outside of their envinronment to third party who has absolutely no credentials of security. Even the bigger operators has made stupid mistakes and got hacked

Cthulhu_ 4y ago
Another comment mentions open source projects, open communities like that. There's some OS projects that use Gitter, which has search engine indexable chat history which ended up being quite useful. I'm in a big Go Slack community and it's not indexed, which is a shame because there's a lot of really good info there.
- znpy 4y ago
  Which is ironic because slack supposedly stands for “searchable log (of) all communications (and) knowledge” https://www.theverge.com/2016/9/28/13098164/slack-is-an-acronym https://www.theverge.com/2016/9/28/13098164/slack-is-an-acro...
  - christophilus 4y ago
    That is ironic, because Slack is where data goes to die— undiscoverable and pristine. Their search is never useful to me.
    - hunter2_ 4y ago
      I've found it to be good -- way better than Teams which doesn't even offer any ability to see the messages adjacent to the one containing the search term if it's more than a few months old: useless if one message has a question, the next has an answer, and you only have the knowledge to search for the message with the question.
risyachka 4y ago
There are hardly any security issues here. The app basically exports info that is intended to be public using read-only access.
rad_gruchalski 4y ago
I think I can answer this. I was in the Yugabyte community slack for a bit. So many people ask constantly the same questions, some good threads exist discussing some pretty unique problems. There are many interesting solutions that are effectively lost after some days of general activity. I like the idea of Linen, I think it could be pretty good in recording those unique technical threads for future knowledge base management.

Cthulhu_ 4y ago

Another comment mentions open source projects, open communities like that. There's some OS projects that use Gitter, which has search engine indexable chat history which ended up being quite useful. I'm in a big Go Slack community and it's not indexed, which is a shame because there's a lot of really good info there.

znpy 4y ago
Which is ironic because slack supposedly stands for “searchable log (of) all communications (and) knowledge” https://www.theverge.com/2016/9/28/13098164/slack-is-an-acronym https://www.theverge.com/2016/9/28/13098164/slack-is-an-acro...
- christophilus 4y ago
  That is ironic, because Slack is where data goes to die— undiscoverable and pristine. Their search is never useful to me.
  - hunter2_ 4y ago
    I've found it to be good -- way better than Teams which doesn't even offer any ability to see the messages adjacent to the one containing the search term if it's more than a few months old: useless if one message has a question, the next has an answer, and you only have the knowledge to search for the message with the question.

risyachka 4y ago

There are hardly any security issues here. The app basically exports info that is intended to be public using read-only access.

rad_gruchalski 4y ago

I think I can answer this. I was in the Yugabyte community slack for a bit. So many people ask constantly the same questions, some good threads exist discussing some pretty unique problems. There are many interesting solutions that are effectively lost after some days of general activity. I like the idea of Linen, I think it could be pretty good in recording those unique technical threads for future knowledge base management.