My last job invoked using kaizen to reform marketing strategy and IT tooling (aka making me revisit the 10 year old Access databases to create more user friendl

My last job invoked using kaizen to reform marketing strategy and IT tooling (aka making me revisit the 10 year old Access databases to create more user friendly interfaces for Marketing, and forcing Excel to generate template documents via SharePoint 2010 data that nobody wanted to contribute to). It didn't work, because once the initial excitement wore off nobody cared except me. Not that this applies to what you said, but it is what it is.