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In the eyes of the MBA, the ideal business is one whose customers hate it as much as possible while still using it.
by causi 4y ago
In the eyes of the MBA, the ideal business is one whose customers hate it as much as possible while still using it.
- phendrenad2 4y agoWhy would they want customers to hate it? Don't they want word-of-mouth sales?
- causi 4y agoFirst you become indispensable, then you squeeze as much money as possible from the customer without them leaving.