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My Win10 laptop has started shutting off the WLAN device at the worst times, and it seems to happen when a Bluetooth mouse is connected and a battery charger is
by uoaei 4y ago
My Win10 laptop has started shutting off the WLAN device at the worst times, and it seems to happen when a Bluetooth mouse is connected and a battery charger is plugged in at the same time.
The troubleshooter and report forms both crash on opening.
I guess that's one way to hit a "zero negative feedback" KPI!
- Aloha 4y agoThe symptoms (aside from the feedback reporter issue) likely point at a hardware issue with the underlying machine, and probably not a software bug.
- peteradio 4y agoI've had WLAN shutoffs related to drivers, would you consider that hardware or software? Are you thinking power droops or what's the hardware history of WLAN shutoffs look like?
- Aloha 4y agoI'm suspecting a power issue and that the internal WLAN and Bluetooth device are likely on the same USB root hub. Have you checked the manufacturer for newer USB drivers?