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I mean, the customer should hold the bag in that scenario. Amazon completed the delivery.
by berberous 4y ago
I mean, the customer should hold the bag in that scenario. Amazon completed the delivery.
- bee_rider 4y agoDoes Amazon actually offer the option to sign for the package? (I've never really thought about this, living in a nice neighborhood) I mean, the customers know what they are getting into I guess but it is still bad if the dominant online store doesn't offer any way to securely get their products.
- zorpner 4y agoAmazon doesn't even give their drivers time to piss, they're not going to wait for signatures.
- jjoonathan 4y agoI am sure Amazon sees it that way, but I am not at all sure customers see it that way. The "Buy It Now" button doesn't exactly show INCOTERMS. Ultimately, this is all a zero-sum BS game until we start talking about actual solutions, but I don't know enough about what Amazon offers to have an opinion about who needs to do better. If Amazon offers porch locker delivery and convenient central locker locations, sure, let's push customers to use them -- but if Amazon refuses to deliver to porch lockers and offers central lockers that are 20 miles away and open 10am-3pm, let's push Amazon to do better.