It makes me think about the research[1] that suggests people pick their doctors based on empathy over competence, but it's really hard to evaluate competence if

It makes me think about the research[1] that suggests people pick their doctors based on empathy over competence, but it's really hard to evaluate competence if you don't think the person is listening to you. Maybe you can see by some objective measure if they rate highly, but if the communication is bad, how can you be sure if what you are buying is what they are selling, even if what they're selling is the best ev4r. [1] https://greatergood.berkeley.edu/article/item/are_empathic_doctors_seen_as_more_competent https://greatergood.berkeley.edu/article/item/are_empathic_d...