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I think Uber totally flipped the power balance between drivers and customers. Before Uber etc., taxi drivers usually had a good experiences driving while custom
by kristofferR 4y ago
I think Uber totally flipped the power balance between drivers and customers. Before Uber etc., taxi drivers usually had a good experiences driving while customers usually had horrible experiences being passengers.
Now the situation has flipped. When most people think back to taxis before Uber existed, they'll unfortunately rather accept poor working conditions for the drivers than going back to the taxi hellhole they still remember.
- aperson_hello 4y agoThis is a very local take. Some places, cab drivers were being taken advantage of even more than Uber does (by the medallion holder). In other places, the driver had a lot better gig pre-uber.
- kristofferR 4y agoAgree, I should have phrased it a little differently. My main point was that customers aren't being treated badly like with taxis anymore, and they'll accept a lot of exploitation due to that.