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Reading this makes me think of the handful of sites, often targeted at professionals, that highly optimize for the experience of actually buying things. McMaste
by amluto 4y ago
Reading this makes me think of the handful of sites, often targeted at professionals, that highly optimize for the experience of actually buying things. McMaster-Carr comes to mind. Their users shop there over and over, and McMaster wants to keep them. So you can find things for $2 or $2000, shipping prices are inoffensive, customer service is friendly but rarely needed, and there are minimal distractions on the way to checking out or even after checking out. The only real issues are mostly related to the fact that they sell so many products that one can get lost in the 4000+ items that all match the search. Well done.
This is an interesting contrast to Amazon that also makes checkout easy but bombasts the user with thousands of listings, mostly mildly fraudulent and consisting of absolute crap, and still somehow gets repeat business.
- rightbyte 4y agoMcMaster-Carr might be the single thing I miss the most from my time in the US. It is like ... stupid good. Their listings catalogization is like godlike compared to alternatives. The Amazon or Google way of throwing all things into the bin and spew it out to the users is BS. We are saying we live in an information age but I firmly believe stuff were way better catalogizised back when it was done manually by paid gatekeepers.
- int_19h 4y agohttps://www.usplastic.com/ https://www.usplastic.com/ is another "industrial" example.
- saagarjha 4y ago> This is an interesting contrast to Amazon that also makes checkout easy Hey, would you like Prime with that? Do you know we provide free two-day shipping with Prime? If you sign up for Prime today you can get a $100 discount!