Cynically it can be seen as part of the war on introversion. Consultancies rebadged introverts as having a "fixed mindset" and extroverts as having a "growth m

Cynically it can be seen as part of the war on introversion. Consultancies rebadged introverts as having a "fixed mindset" and extroverts as having a "growth mindset" and then labelled having a fixed mindset as a terrible thing. But that criticism is demonstration of a "fixed mindset" and therefore should be discarded and should be ignored. That's the cynical take. The less cynical take is that having an open mind helps businesses and services adapt to their needs.