This is a common refrain, that things must be accessible because you see people with mobility issues using them. But it's not true - the people you see are the

This is a common refrain, that things must be accessible because you see people with mobility issues using them. But it's not true - the people you see are the people who are coping with it, either all the time or on that day. You don't see all the people for whom it is not accessible. It's well-known in disabled circles that most public transport is hit and miss at best and exclusionary/ableist/injuring at worst. Actually solving the problem does involve new technology, because the worst cases need door-to-door access and most cannot afford taxis (nor do welfare systems provide them). What makes it all harder though is the continual fight to persuade every last person that it is a significant problem, because they're so sure it can't be.