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> Yes you can do that with a SASS product but no you cannot for a physical product. Why? Not that I am in favor of this but are there really objective argumen

by foepys 4y ago

> Yes you can do that with a SASS product but no you cannot for a physical product. Why? Not that I am in favor of this but are there really objective arguments to support that? One can argue that the ecological impact is higher due to the need for additional materials but maybe people buy new a car only because they didn't have feature X and installing it afterwards is too expensive.

xupybd 4y ago
Because you're getting a good deal out of it. They're managing the hardware it runs on. Keeping the software up to date. The customer gets a good deal. We have office 365. Users self manage. They can download and install on devices as they want. Before office 365 I had to install it for them. It's a big win for our business. We have no dedicated I.T. people. I'm a developer that does a little here and there but we work to avoid anything with I.T. costs. SASS is a brilliant solution to our problem. Yeah I'll pay a subscription for an on going service. I won't pay a subscription for enabling a feature I then have to maintain. If the seat heater fails, I have to pay to fix it.
- ratg13 4y ago
  You make a very good point, but makes me wonder if they were fully responsible for maintaining the seats as part of the contract, would that then make this acceptable?
  - xupybd 4y ago
    Yeah I think so. Mechanical insurance is the equivalent.
sanjayio 4y ago
Because for the heated seats there are no server fees, maintenance costs, firmware updates, patches, future features under development, product teams thinking about lifecycle, the list goes on. The same can’t be said for AI in Teslas or Whoop straps which can justify the cost / subscription.
- rat9988 4y ago
  There are maintenance costs associated to heated seats. The rest of the sentence you wrote falls under maintenance cost anyway.
DoctorOW 4y ago
> Not that I am in favor of this but are there really objective arguments to support that? This annoys me so much. It's pretty clear "cannot" in this context means in their opinion non-justifiable. There is no such thing as an objective opinion and those who believe in objective opinions generally are just referring to their own thoughts as objective.
CogitoCogito 4y ago
The seats are there whether they use it or not. The ecological impact is the same regardless. (Actually installing it without ever allowing its use might be worst of all so maybe you could say the ecological impact is worse by this approach than all others.) The SASS product is more akin to paying for ongoing use of energy. The more it's used the more an impact there is.

by foepys 4y ago

xupybd 4y ago

Because you're getting a good deal out of it. They're managing the hardware it runs on. Keeping the software up to date. The customer gets a good deal. We have office 365. Users self manage. They can download and install on devices as they want. Before office 365 I had to install it for them. It's a big win for our business. We have no dedicated I.T. people. I'm a developer that does a little here and there but we work to avoid anything with I.T. costs. SASS is a brilliant solution to our problem. Yeah I'll pay a subscription for an on going service. I won't pay a subscription for enabling a feature I then have to maintain. If the seat heater fails, I have to pay to fix it.

ratg13 4y ago
You make a very good point, but makes me wonder if they were fully responsible for maintaining the seats as part of the contract, would that then make this acceptable?
- xupybd 4y ago
  Yeah I think so. Mechanical insurance is the equivalent.

sanjayio 4y ago

Because for the heated seats there are no server fees, maintenance costs, firmware updates, patches, future features under development, product teams thinking about lifecycle, the list goes on. The same can’t be said for AI in Teslas or Whoop straps which can justify the cost / subscription.

rat9988 4y ago
There are maintenance costs associated to heated seats. The rest of the sentence you wrote falls under maintenance cost anyway.

DoctorOW 4y ago

> Not that I am in favor of this but are there really objective arguments to support that? This annoys me so much. It's pretty clear "cannot" in this context means in their opinion non-justifiable. There is no such thing as an objective opinion and those who believe in objective opinions generally are just referring to their own thoughts as objective.

CogitoCogito 4y ago

The seats are there whether they use it or not. The ecological impact is the same regardless. (Actually installing it without ever allowing its use might be worst of all so maybe you could say the ecological impact is worse by this approach than all others.) The SASS product is more akin to paying for ongoing use of energy. The more it's used the more an impact there is.