Don't know if it's been mentioned or not, but what killed the video store for me was the late fees. Hollywood Video had a parking lot drop box that was good up

Don't know if it's been mentioned or not, but what killed the video store for me was the late fees. Hollywood Video had a parking lot drop box that was good up until midnight. I worked the overnight shift so I would drop the seen vids at 9:15pm and then drive off to work. Almost every time they would charge me a late fee! When I would call them on the fee, they always dropped it, making me wonder about the other people who wouldn't protest. Also, many times I witnessed exasperated parents and grandparents paying a huge late fee because their kids forgot to drop them off.