> To me this is insanely disrespectful of the team, and it seems as though it's a boundary violation on some level. > Has anyone found a healthy, emotionally m

> To me this is insanely disrespectful of the team, and it seems as though it's a boundary violation on some level. > Has anyone found a healthy, emotionally mature response to this line of questioning? Ideally one that results in the customer understanding that they're crossing a boundary of sorts here. TBH, I don't see what the big deal is. Give them the data and explain the thought process that went into making the estimate. And if you don't have any of that to give them, then I think they're justified in questioning the estimate. If you don't like it, switch to regular releases, and tell them the feature will be in the next quarterly release.