> "family" It certainly can feel more that way when the majority of employees have worked together in the same place for decades, when management has gone out

> "family" It certainly can feel more that way when the majority of employees have worked together in the same place for decades, when management has gone out of their way multiple times to accommodate individuals as difficult personal issues arose, and when most of the staff aren't constantly searching for better pay elsewhere. I have seen it. However, I think that sort of situation is very much an increasingly rare exception, and unfortunately most of the managers using this kind of language are blowing hot air. It's like success or 'greatness', if you feel compelled to keep telling everyone you have it, you probably don't.