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Do keep us updated! I guess you're in the US? (Judging from the use of $ and suing being the next step of escalation) Would be interesting if individuals with
by 3np 4y ago
Do keep us updated!
I guess you're in the US? (Judging from the use of $ and suing being the next step of escalation)
Would be interesting if individuals with Steam accounts in EU/UK/AU who "bought" the game and request a refund also report their experience, considering the differences in consumer protection.
- jquery 4y agoGot my refund rejected a second time. Customer support nonexistent, got the same rejection reason. Grr. Anyone else have a different experience?
- lakomen 4y agoNo. It's an automated response. You will have to go the legal way or divert public attention toward your case somehow. A friend of mine got a permanent ban on Steam for asking a gender question. It was the last of many bans, most unjustified and ridiculous. Steam is not your friendly platform. It's hostile to customers. If you're positive you're correct and can afford the trouble and cost go the legal route.