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Understaffed or not, if you want to be perceived as a cost center that gets in the way, sure require tickets to do any work. If you want to be seen as a force
by jedberg 4y ago
Understaffed or not, if you want to be perceived as a cost center that gets in the way, sure require tickets to do any work.
If you want to be seen as a force multiplier for the business that helps people get work done quicker, then actually help people and do the record keeping on your time, not theirs.