Sounds like adequate IT staffing is a common thread/problem here. Companies need to staff their IT departments proportional to the number of users, devices, and

Sounds like adequate IT staffing is a common thread/problem here. Companies need to staff their IT departments proportional to the number of users, devices, and applications supported. They need to staff their IT department proportional to the amount of organizational knowledge their company needs to store. Also extra people are needed to manage change. Changing operating systems, new hardware, new policies, system updates, etc. If you can't change quickly enough, technical debt and costs pile up.