I wonder how many employees know when their employer outsources their IT operations to another company/country? Where you used to have experienced sysadmins and

I wonder how many employees know when their employer outsources their IT operations to another company/country? Where you used to have experienced sysadmins and IT folks on-site maintaining systems and helping people out, now you have a catch-all call center for a dozen companies with a runbook that starts and stops at "please restart your computer."