> She had the steps meticulously written out. She was good to go! On multiple occasions when explaining computer stuff, I explicitely said something like "don'

> She had the steps meticulously written out. She was good to go! On multiple occasions when explaining computer stuff, I explicitely said something like "don't write anything down, but try to understand the metaphor", because the software is a moving target. I've been also asked about "a manual for this computer", when they actually wanted a printed manual that explains all the software on the computer. Modern day electronics aren't really made for most people who are born before about 1960. Understanding all metaphors intuitively probably requires having been exposed early in life.