It's not just merchants (until reading this I actually had the impression that Shopify's intention was to protect merchants at all costs). I've heard many horro

It's not just merchants (until reading this I actually had the impression that Shopify's intention was to protect merchants at all costs). I've heard many horror stories from other developers in the Shopify Partners Slack Community. For developers this is potentially even worse than it is for merchants, as many Shopify apps simply cannot be migrated to another platform (and your customers can't follow even if you are able to). The stories I've seen appear to come under two scenarios. 1. A new developer builds their first app (significant up front time investment). Upon submitting their app, Shopify bans their account giving some vague reason such as 'developer's name matches that of a known terrorist' (are names globally unique now?) or 'we believe your business presents a level of risk that we will be unable to support'. Shopify doesn't explain beyond that, and further communication is impossible. All the developer's hard work and trust in the platform comes to nothing, and Shopify doesn't care. 2. Existing developers with successful apps are suddenly delisted from the app store or even shut down entirely. New installs are not possible. Shopify refuses to explain the reasoning. Months pass without any resolution as the developers lose users and revenue. In the latter case, many partners suspected that these apps were being delisted due to competitors paying for services to flood their app with fake positive reviews, knowing that it would lead to the app being delisted. I don't what came of this situation; whether the matter was finally resolved or those affected just moved on; as I've seen nothing since (this was about 3 months ago). Shopify gave a few vague acknowledgements in Slack along the lines of 'we are taking this seriously, but can't offer details', but nothing more. The casual and/or secretive way Shopify dealt with these cases (where a developer's livelihood is at stake) makes me very worried that I could find myself in a similar situation at any time. It's not even act first, ask questions later. It's simply act, case closed. Shopify wasn't always like this. It's a recent trend.