Just did the same thing with Comcast. They let the future renter of my address take over the address and cancel my service a month in advance. Complained to the

Just did the same thing with Comcast. They let the future renter of my address take over the address and cancel my service a month in advance. Complained to the FCC and got a call from the executive customer service a couple of days later. Still took multiple hours to resolve, but it was at least done right, not barely patched until I have to spend 2 hours on the phone again for the next incomplete patch.