Companies need to spend more money on customer service. Period. End of story. But it's expensive so they would rather risk fucking over a percentage of their cu

Companies need to spend more money on customer service. Period. End of story. But it's expensive so they would rather risk fucking over a percentage of their customers in hopes that they can contain any problems. At some point, governments need to step in and regulate this once their customer support to customer ratio drops below a certain percentage. Otherwise it's a form of tax that creates extreme victims and its usually the small customers because big customers can always pick up the phone and call someone.