4 ms·
Until recently I worked for a major Telco/VOIP carrier in Canada. - ILEC/CLEC access - Spectrum access - HAH! https://www.canada.ca/en/innovation-science-econo
by xist 4y ago
Until recently I worked for a major Telco/VOIP carrier in Canada.
- ILEC/CLEC access
- Spectrum access - HAH! https://www.canada.ca/en/innovation-science-economic-development/news/2021/07/3500-mhz-auction--process-and-results.html https://www.canada.ca/en/innovation-science-economic-develop... it's a bit more than pocket change.
- VOIP depends on ILECS
I could go on and go, but suffice to say if you don't have access to 5 million dollars for initial startup costs and then a lot more this is not something you want to deal with.
I'm on Rogers too so I get it. But there's a reason there's only a handful of ILEC in Canada. There's also a reason your cell phone only has access to a few providers nation wide.
The ss7 network is pretty damn rock solid - usually.
This seems to have been a failure at all levels:
- SS7
- Network/BGP
- Wireline
- Wireless
This is unheard of in the telecom industry.
Telecom is one of the most regulated industries in Canada - for good reason. We had teams of people just dealing with regulatory compliance issues.
Also to note 911 service is generally outsourced from the CLEC/ILEC to a couple specialized companies in Canada, it's not done inhouse.
It's the same with email. There's no email provider that has 100.0000% uptime.
I understand your outrage and I'm more than welcome to provide more details but this is not something that just happens overnight - or in 10 years.
You're obviously good with software, technology and all that stuff. Unfortunately, telecom/communication related industry is the exact opposite. It's an entirely different world, and even if you built the best shiny toys for endusers - it still has to interface with the old technology. We had lots of equipment from the 80s still running.
If you want to protect yourself in the future - use a good (non discount) voip provider in Canada who is an CLEC atleast themselves. There's a couple dozen nationwide. Most voip providers are resellers and uplink into a CLEC who then crossconnects with ILECs. The cheaper voip you get, the longer down the line you are and more things to go wrong.
Wow. Long ramble but hopefully I got my point across.
- grecy 4y agoNorthwestel (the telco that provides service to ALL of Northern Canada) had a similar outage in about 2013. It was utterly brutal. They even stationed Police at street corners in Whitehorse and yellowknife in case anyone needed to ask for an ambulance or 911 assistance. So it's not at all unprecedented.