I have worked for a startup ISP almost 10 years ago. I was the first network engineer and I saw the ISP growing from scratch to more than 50k users and then col

I have worked for a startup ISP almost 10 years ago. I was the first network engineer and I saw the ISP growing from scratch to more than 50k users and then collapse in few months for several terrible management choices. I don't know how is in Canada, but in Italy you need a lot of regulamentatory works before start to install the first equipment. Another point to consider if you want to scale up, is to have as much as processes as possible. Without workflows and procedures, the growing complexity will kill your ISP. > What creative solutions have folks seen? The idea that the ISP I worked for was simple: you are a very strong local reseller of a big ISP in a very limited area, but you don't have the flexibility in prices and services that you want. So "my ISP" will help you: we install a complete infrastructure in your area, you will pay us a fixed prices every month and we will manage the whole infrastructure on your behalf. As reseller, you have a portal to manage new orders and a support call center to solve the issues. It worked for several years. Feel free to drop me an email if you want more details, (my username) (at) gmail (dot) com