Honestly, I've only ever run the pre-installed OS on one machine from them (my gaming Thelio). I buy them for the support both after- and before-purchase. I.e.

Honestly, I've only ever run the pre-installed OS on one machine from them (my gaming Thelio). I buy them for the support both after- and before-purchase. I.e. because they do great support and provide machines that actually support Linux. I used to not have the option of buying Linux hardware, and it was terrible. I don't understand why anybody does that to themselves these days, and I sincerely hope we never go back to having to buy Windows hardware, slapping Linux on top of it, and hoping that enough devs had the _exact_ same hardware to minimize the glitches.