Hard disagree. There is a difference between there being a transaction (labour in exchange for money) and it being purely transactional. Take a haircut for ins

Hard disagree. There is a difference between there being a transaction (labour in exchange for money) and it being purely transactional. Take a haircut for instance, it is transactional (you exchange money for a haircut) but often people stick with the same hairdresser for years - e.g. because they have a relationship, have built trust, and often have built a friendship e.t.c. and similarly hairdressers seem to enjoy having these bonds both with their repeat customers and their coworkers. Hairdressers could always work in silence in single-customer booths on their own, but they always seem to be together and chat to each other and customers in the open. This isn't purely transactional - there is a formed culture here "i.e. 'the way we do things is that we chat and have fun while we cut hair'" In a work context: The best performing companies and teams typically have a deep sense of culture and shared-purpose. There is a reason why corporate vision/mission/values are created - because they are effective tools to drive large organizations together in a cohesive way. I personally find that there is a huge personal difference working on a team that has great bonds and a great culture vs a team that doesn't. Working on a team without a sense of belonging and without great relationships with my coworkers sucks for me personally. Now someone might say "well you can still form relationships with coworkers remotely" - in which case that IS culture and something more than transactional, the argument is just that this is much more difficult to form with everyone being remote.