Heck, I'm a lifelong-computer-obsessed software engineer in my 30's and almost all those bullet points have an adverse or frustrating effect for me as well. I

Heck, I'm a lifelong-computer-obsessed software engineer in my 30's and almost all those bullet points have an adverse or frustrating effect for me as well. I am "purposely lazy" and spend as little effort as possible deciphering user interfaces. There's simply zero excuse for non-intuitive software anymore. I refuse to expend my valuable time and cognitive energy making up for the shortcomings of a software vendor, and it regularly surprises/disappoints me just how much effort people expend in that way. In my opinion, it's practically an insult to provide software or a "service" that essentially demands the person interacting with it slog through countless arcane or obtuse interfaces which could have been totally simple, concise and straightforward. There have been literal decades of prior art on subtly nudging a user through the most obvious and "least surprising" ways to complete their intended task.