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Most of the smaller providers have either been acquired (e.g. Public Mobile) or downright always been run by the larger telcos (e.g. Virgin Mobile). For both mo
by folkrav 4y ago
Most of the smaller providers have either been acquired (e.g. Public Mobile) or downright always been run by the larger telcos (e.g. Virgin Mobile). For both mobile and ISPs, very few companies actually own the infrastructure, most are just leasing bandwidth.
- tempestn 4y agoAnd since you can't count on them to stick around, it's not worth it for many of us to go through the hassle of switching only to have to switch again a year or three later when the company goes under. Plus the risk of poor service compared to the known mediocre service you get from the major telcos.
- folkrav 4y agoThe poor service often has to do with the fact they don't own the infrastructure, and rely on the parent's technicians. I'd be genuinely surprised if those service calls were put on the same level of priority as their own customers.