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In this particular case, did the card billing address and shipping address match? If you were selling high dollar electronic items or similar online, in my opi
by walrus01 4y ago
In this particular case, did the card billing address and shipping address match?
If you were selling high dollar electronic items or similar online, in my opinion it would be reckless to not implement that as a firm policy, which is fairly standard with high fraud risk vendors such as for photography equipment.
As a purchaser, I know that I've been on the customer side of this many times, ensuring that whatever small, high value electronic thing that I was purchasing from a certain vendor was being shipped to the address which is also set up for my bank and credit card bill.
- tsimionescu 4y agoI have often purchased items online asking for them to be delivered to my parents' address, or the address of a friend, or my work address. If a site has not offered this option, I would have found another, no doubt about that. So, as a customer, I think it would be reckless to require me to have the same billing and shipping address.
- wizofaus 4y agoThere are plenty of reasons it might not be even possible to ship an item to a billing address! That's a rather absurd policy to enforce.